An online subscription
Siftback is a digital service supplied by ATANA Works LLC. Paid features become available in your account after Stripe confirms payment. There are no shipping charges or physical goods to return. Our free review lets you try the workflow without entering payment details or starting an automatic paid subscription.
How to cancel
Sign in, open Billing, choose Manage billing, and follow the cancellation steps in Stripe’s customer portal. Cancel before your next renewal to stop the next subscription charge. Your cancellation confirmation shows the effective date.
Cancellation is scheduled for the end of your paid period. Paid access continues until that date, and the subscription then stops renewing. Saved feedback and existing tasks remain available to the workspace owner. Team access requires an active Studio subscription.
If the billing portal is unavailable, email hello@davidatanasovski.com from your account email and ask us to help cancel. Deleting a project or simply stopping use of Siftback does not cancel your subscription.
When to request a refund
Refund requests are reviewed individually. Contact us if you believe you were charged incorrectly or twice, or a service problem prevented you from using the paid features. Explain what happened so we can check the charge and account activity.
Cancellation alone does not automatically refund a payment or unused time. A refund is not guaranteed solely because you did not use your allowance or changed your mind. This policy does not limit any refund or cancellation rights that apply under mandatory law.
Purchases sold through Link
If your purchase was sold through Link, you can also manage it at Link and contact Link support for payment, subscription, or refund assistance. Stripe may review and issue refunds under its Managed Payments terms. This does not remove any mandatory consumer rights. ATANA Works LLC remains your contact for help using Siftback.
How to contact us about a charge
Email hello@davidatanasovski.com with your account email, payment date, amount, invoice reference if available, and the reason for the request. Do not send your full card number, security code, or password.
We will review the request and explain the outcome. If a refund is approved, we issue it through Stripe to the original payment method. The time it takes to appear depends on Stripe and your payment provider. A refund and a subscription cancellation are separate actions; let us know if you want both.
Who to contact
ATANA Works LLC, operator of Siftback, registered in Wyoming, United States. For billing, refund, or cancellation assistance, use hello@davidatanasovski.com. You can also find our business details on the Contact page.